Terms & Conditions

Terms & Conditions

Last Updated: October 13, 2026

Welcome to PC Vault!

These Terms and Conditions govern your access to and use of our website, https://pcvault.ca/, including the purchase of products and use of related services.

By accessing our website or placing an order, you agree to these Terms and Conditions, subject to applicable law.

Please review them carefully before using our services.

1. General Information

PC Vault is a Canadian online retailer offering computer hardware, gaming accessories, PC components, electronics, and related technology products.

Throughout these Terms and Conditions, the terms "we," "us," and "our" refer to PC Vault.

The terms "you," "your," and "customer" refer to anyone visiting or purchasing from our website.

2. Website Use

By using this website, you agree to:

• Provide accurate and complete information when placing orders.

• Use the website only for lawful purposes.

• Avoid fraudulent transactions or unauthorized activities.

• Refrain from interfering with website security or functionality.

• Respect all applicable intellectual property rights.

We reserve the right to restrict website access where reasonably necessary to prevent fraud, abuse, or security risks.

3. Product Information

PC Vault strives to provide accurate product descriptions, specifications, images, pricing, and availability information.

However, occasional inaccuracies or typographical errors may occur.

Product images are provided for illustrative purposes. Actual product packaging, appearance, or specifications may vary where disclosed and permitted by law.

We encourage customers to review product specifications carefully before purchasing.

4. Pricing and Payments

All prices displayed on our website are in Canadian Dollars (CAD), unless otherwise stated.

Applicable taxes, shipping costs, and other charges will be presented during checkout before order confirmation.

We reserve the right to update product prices and promotions without prior notice.

Orders are subject to payment authorization and acceptance.

If an incorrect price is displayed, PC Vault may contact the customer to resolve the issue before order acceptance, subject to applicable consumer protection laws.

5. Order Acceptance and Availability

Placing an order does not guarantee product availability.

We reserve the right to review orders for stock availability, payment verification, or suspected fraudulent activity.

If a product becomes unavailable after an order is placed, we will contact the customer regarding available options, including a refund where appropriate.

We may establish reasonable purchase limits for certain products, including high-demand computer hardware.

6. Shipping and Delivery

PC Vault works to process and dispatch orders efficiently.

Shipping charges and available delivery options are presented during checkout.

Estimated delivery periods may vary depending on product availability, shipping destination, and courier operations.

Delays may occasionally occur due to circumstances outside our reasonable control.

If an order is significantly delayed or cannot be fulfilled, we will communicate with the customer and comply with applicable cancellation and refund obligations.

Customers are responsible for providing accurate shipping information.

7. Returns, Refunds, and Exchanges

All returns, refunds, and exchanges are governed by our Return & Refund Policy, together with applicable consumer protection laws.

Customers should review the Return & Refund Policy before completing a purchase.

8. Product Compatibility and Installation

Customers are responsible for reviewing product compatibility requirements before purchasing computer components.

Compatibility considerations may include:

• Processor and motherboard socket compatibility.

• Memory type, generation, and supported speeds.

• Graphics card dimensions and power requirements.

• Cooling system compatibility.

• Power supply capacity and connector requirements.

• Case dimensions and component clearance.

PC Vault recommends professional installation when appropriate.

Nothing in this section excludes rights or remedies arising from inaccurate product information, defective goods, or applicable consumer protection laws.

9. Manufacturer Warranties

Certain products may be covered by warranties offered by their respective manufacturers.

Warranty terms vary by product and manufacturer.

Customers should review manufacturer warranty documentation for coverage details.

PC Vault will fulfill its obligations under applicable consumer protection legislation independently of any manufacturer warranty.

10. Accounts and Security

Customers who create an account are responsible for maintaining the confidentiality of their login credentials.

Please notify us if you believe your account has been accessed without authorization.

We may temporarily suspend accounts where necessary to investigate suspicious activity or protect website security.

11. Promotions and Discount Codes

PC Vault may offer promotional discounts, coupons, or special pricing.

Promotions may be subject to stated eligibility requirements, expiration dates, quantity limits, or other disclosed conditions.

Discount codes may not be combined unless specifically permitted.

Promotional terms will be applied in accordance with applicable laws.

12. Intellectual Property

Website content, including text, design elements, graphics, branding, and original materials, is owned by PC Vault or used with appropriate authorization.

Third-party product names, logos, and trademarks remain the property of their respective owners.

Unauthorized reproduction or commercial use of protected materials is prohibited.

13. Third-Party Links

Our website may contain links to manufacturer websites, social media platforms, or other third-party services.

These external websites operate independently and may have their own terms and privacy policies.

PC Vault is not responsible for third-party content or practices beyond our legal responsibilities.

14. Limitation of Liability

To the extent permitted by applicable law, PC Vault is not responsible for indirect or consequential losses arising from website interruptions, unauthorized third-party activities, or circumstances beyond our reasonable control.

Nothing in these Terms and Conditions excludes or limits liability, warranties, remedies, or consumer rights that cannot legally be excluded or limited.

15. Privacy and Personal Information

Your privacy matters to us.

Our collection, use, retention, and disclosure of personal information are governed by our Privacy Policy and applicable privacy legislation.

Please review our Privacy Policy for further details.

16. Changes to These Terms

PC Vault may update these Terms and Conditions periodically.

Updated terms will be published on this page with a revised effective date.

Changes will not retroactively remove rights already established under applicable law or completed purchase agreements.

17. Governing Law

These Terms and Conditions are governed by applicable Canadian federal laws and the laws of the province or territory applicable to PC Vault's operations, subject to mandatory consumer protection rules and any other governing-law requirements that apply to the customer.

18. Contact Information

If you have questions regarding our website, products, orders, or these Terms and Conditions, please contact:

PC Vault
Website: https://pcvault.ca/
Email: pcvaultcanada@gmail.com

Thank you for choosing PC Vault. We appreciate your business and look forward to helping you build, upgrade, and enhance your PC experience.